Why is SERVPRO a better restoration company?

2/16/2022 (Permalink)

We know SERVPRO is a better restoration company, but we want YOU to know what makes us so successful. Check out some facts below! 

1. Our quick response! Emergency response increases customer satisfaction and reduces claims loss expense. Timely mitigation is key to the restoration process. Our first priority here at SERVPRO is restoration. Restoration saves YOU money!  Even if a loss is below the deductible, fast action helps assure the event will stay small.

2. Our rule is to "restore whenever possible, replace only when necessary." Pretesting is completed on every loss to determine restorability. SERVPRO is an industry leader in pretesting technology. Pretesting allows SERVPRO to carefully identify what can be restored to preloss condition. Pretesting must occur immediately to qualify restoration with the customer by identifying:

• Items unaffected by the loss.
• Restorable items.
• Items that cannot be restored.
• Questionable items that need an adjuster's professional opinion  

Stay tuned! More facts to come!