Communication is key for SERVPRO of Vincennes

2/16/2017 (Permalink)

Timely mitigation is key to controlling damage, downtime, and recovery costs. You and those who depend on your facility will appreciate the rapid response from SERVPRO of Vincennes. You can count on us and our strong communication. 

We want you to know what's happening every step of the way. From the first telephone call within the first hour following the notification of damage. until the job is complete, SERVPRO of Vincennes professionals are dedicated to effectively communicating with property owners and managers. You will be well aware of job status and the progress toward project completion. 

Jobs are documented with itemized estimates, digital photographs, signed work authorization forms and regular progress reports. SERVPRO of Vincennes utilizes technology developed for documenting insurance claims, electronically collect and store project information which is accessible to you via a secure e-mail link 24-hours a day. Upon project completion, a signed customer satisfaction form is the final piece of information entered into the file. 

We take our job seriously, especially communication.